Audio Response Unit
Great Lakes Data Systems offers a fully integrated ARU (also called "IVR" or "IVRU") for full-time, unattended PPV event ordering. Event titles are loaded monthly from a special event file (via diskette, E-mail or the Web)—saving thousands of keystrokes per PPV channel.


Pay-Per-View event titles are spoken to the subscriber, for maximum buy rates and user-friendliness. Optional real-time credit card billing opens the door to new Hotel Pay-Per-View revenues anywhere in your service area.
PC Based ARU: The GLDS ARU is a PC based automated PPV ordering system that will simultaneously answer 4, 8, or 12 phone lines. This ARU utilizes industry standard speech cards from Dialogic, the most respected name in voice processing hardware. The GLDS software provides reliable, low cost automated PPV ordering -- easy for your customers to use and easy for you to monitor. Our ARU is compatible with most analog and digital addressable controllers. *
System Integration: The GLDS ARU is installed on your Windows® 2000 network, and is fully integrated with the GLDS WinCable® Billing/Subscriber Management System and SuperController® addressable and PPV system. No additional interfaces, batch processing, or manual tasks are required to get PPV purchases on your customers' bills -- it's all automatic!
Options: The basic GLDS ARU comes with a 4 line voice card. Additional voice cards can be ordered to expand system capacity. Optional ANI recognition is available to improve system throughput. Enhanced features such as Balance Inquiry, Box Hits, and Work Order Finalization improve productivity and save on labor costs.
The system comes complete, ready to run -- with a greeting featuring your company name. The recording adapter (included at no charge) allows you to record your own messages and menus, or you can get optional menu customization from GLDS.
System Specifications: Includes a Pentium-based computer, monitor, and 4-line voice card (can be upgraded). Available for all support analog and digital settops as well as conditional access systems. |